FAQ

Where do you ship?

We currently ship eligible orders within the United States.

When will my order arrive?

Orders usually process within 1-3 business days. Standard U.S. shipping usually takes 3-7 business days after processing.

Is shipping free?

Free standard shipping is available on all U.S. orders. Any available expedited method and related fee will be shown at checkout.

Can drinkware be returned?

Unused eligible items can be returned within 30 days from delivery. Items must be in original packaging with tags, labels, and accessories included.

How do I contact support?

Email service@usmell.store, call 4196041245, or visit the Contact Us page.